A peaceful, relaxing atmosphere with expert therapists is what is available at The Retreat. Based in the historic market town of Leek, The Retreat offers a warm welcome to all clients and provides an extensive menu of beauty services ranging from maintenance treatments including nails, brows, lashes, waxing and tinting to pampering massages, wraps and facials. With access to high tech equipment, we provide a wide range of skin rejuvenating treatments including Cryotherapy, IPL and Mesotherapy. Likewise as a Pevonia salon, you can be sure that all of our beauty products are cruelty-free and packed with pure, eco-friendly, plant-based ingredients, free from all nasties!
Alongside treatments, why not indulge in some delicious food from our Bistro or try one of our Relaxation Packages? Likewise you could visit our salon for a new hairstyle.
If you fancy a spot of retail therapy, we stock Delilah cosmetics, GHD and Moroccan Oil products as well as a selection of jewellery, scarves and handbags. With all this under one roof, you won’t need to go anywhere else.
We look forward to welcoming you and your friends and family soon to experience The Retreat and all it has to offer.
Terms & Conditions
Please call 01538 385503 to reserve all spa bookings and treatments. Please note, our Reception team will ask for contact details and relevant information when making your first booking. Payment in full is required when reserving all Spa Experiences.
Full payment will be required when booking Relaxation Packages. Although this is a dry experience, to help you feel completely relaxed, we ask all guests to change into gowns or loungewear (whichever you find most comfortable) and flip-flops or slippers, whilst relaxing. Towels are provided (if you require them) and you can bring your own or hire a gown for £6.99 which comes with a goody bag of complimentary mini Pevonia toiletries. For your comfort, fully equipped changing rooms with lockers are provided for all Relaxation experiences. Clients need to be over 16 years old to use these facilities.
We recommend that you arrive at least 10 minutes before the commencement of your spa experience or beauty treatment as this will allow you to relax and benefit from the tranquility of the environment.
All treatment times at The Retreat are inclusive of consultation and aftercare advice. We would also recommend that you allow extra time after your treatments to rest and enjoy the surroundings.
A minimum of 12 hours' notice is required for treatments and 24 hours' notice is required for spa experiences. If less time is given, we regret that any deposit will be non-refundable or payment in full will be required. Please be aware you are responsible for your own reservation and we also regret that a ‘no show’ will be charged in full.
Refunds for services will not be given. However, if a client is unhappy with their treatment, an offer to re-do the treatment at no extra cost, or a credit note/voucher may be provided at our discretion. Any complaints must be registered at the time of treatment or no later than 24 hours after the treatment.
Young Children and Babies
We all love little children and babies at The Retreat, however due to safety issues and our tranquil environment, we regret that the Spa and Beauty Treatment areas are unavailable for young children. We do, however, welcome little people to the Bistro and Reception areas but we would remind you that The Retreat is a place where people come to relax and ask that children are not left unsupervised.
We reserve the right to raise prices and modify or discontinue treatments without prior notice to ensure that maximum standards of service and quality are met.